Privacy Policy

Grandvoya Travel (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide while visiting our website, https://www.grandvoyatravel.com (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our contact forms, travel inquiry forms, or affiliated services.

How We Use Your Information

We use the information we collect to:

• Respond to travel inquiries and requests

• Plan and coordinate travel services

• Communicate with you about your trip or services requested

• Improve our website, services, and client experience

• Send occasional updates or travel-related communications (only if you have opted in)

We do not sell, rent, or trade your personal information.

Third-Party Services

We use trusted third-party platforms to support our website functionality, communication, and travel planning services. These providers only receive information necessary to perform their specific services and are required to protect your data in accordance with applicable privacy laws.

1. Travel Planning & Client Management

We use TERN as our itinerary management and client relationship management (CRM) platform. Information submitted through our inquiry and booking forms may be securely stored within TERN for the purpose of planning travel, managing client communications, and delivering concierge travel services.

2. Website & Email Communications

Our website, lead forms, and email newsletters are managed through Systeme.io. When you choose to subscribe to our newsletter or submit information through our website, your details may be stored and processed within this platform for email communications, service updates, and marketing purposes. You may unsubscribe from our emails at any time using the link provided in each message.

3. Analytics

We use Google Analytics to better understand how visitors interact with our website. Google Analytics collects aggregated, non-identifiable data such as browser type, pages visited, and time spent on the site. This data helps us improve site performance, content, and user experience.

You can learn more about how Google uses data here:
https://policies.google.com/privacy

Affiliate Links & Travel Partners

Our website may contain affiliate or partner links to trusted travel providers and resources. If you choose to engage with these partners, we may earn a commission at no additional cost to you.

Affiliate partners have their own privacy policies, and we encourage you to review them when visiting third-party websites. Grandvoya Travel is not responsible for the privacy practices of external sites.

Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies do not collect personal information unless you voluntarily provide it.

You may disable cookies through your browser settings if you prefer.

Data Security

We take reasonable steps to protect your personal information using industry-standard security practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

• Request access to your personal data

• Request corrections or updates

• Request deletion of your personal information

To make a request, please contact us.

Children’s Information

Grandvoya Travel does not knowingly collect personal information directly from children under the age of 18.

However, parents or legal guardians may voluntarily submit personal information about their children when such information is required to complete travel bookings, reservations, or related services for trips involving minors. This information is used solely for travel planning and fulfillment purposes and is shared only with relevant travel suppliers as necessary to complete the booking.

If you believe that your child has provided personal information on our website, please contact us immediately and we will promptly remove such information from our records.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Last updated: 01/30/2026